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Accessibility

Costco's Commitment

Costco Wholesale Corporation is committed to providing access to our websites and mobile apps to people with disabilities. To meet this commitment, we strive to design and maintain our web pages and apps in conformance with WCAG 2.1, Level AA standards.

 

Key accessibility features of Costco sites include, but are not limited to:

  1. Appropriate site structure for use with assistive technologies.
  2. Appropriate text equivalents for images.
  3. Appropriate labels for forms and input fields.
  4. Full keyboard access.
  5. Captioning for videos.
  6. Proper color contrast ratios for text and images with text.

 

If you are having trouble using this site (or mobile app) because of a disability, please call us at 0800 0324 324 for assistance Monday through Friday 9:00 a.m. -through 8:00 p.m., Saturday 9:00 a.m. - through 3:00 p.m and Sunday 11:00 a.m. - through 3:00 p.m You may also Live Chat the Member Service Center team Monday through Friday 10:00 a.m. - through 18:00 p.m., Saturday 11:00 a.m. - through 14:30 p.m. and Sunday 11:00 a.m. - through 14:30 p.m.